Shipping policy
Domestic Shipping (Within the U.S.)
Processing Time:
Orders are processed within 1–3 business days after payment is confirmed.
Shipping Time & Rates:
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Standard Shipping (3–7 business days): $5.99 (Free on orders over $75)
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Expedited Shipping (2–3 business days): $12.99
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Next-Day Shipping: Available upon request. Rates vary.
Carriers:
We primarily use USPS, UPS, and FedEx. Tracking information will be emailed to you once your order ships.
International Shipping
Yes, we ship worldwide!
Processing Time:
International orders may require 3–5 business days for processing.
Shipping Time & Rates:
Shipping costs and delivery times vary by destination. Estimated delivery is typically 7–21 business days.
Customs & Duties:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow up to 24 hours for tracking to become active.
Delays & Issues
We are not responsible for delays caused by:
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Incorrect shipping addresses provided by the customer
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Weather, carrier delays, or customs inspections
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Holidays or peak shipping seasons
If your package is lost or damaged, please contact us at [your email] within 7 days of the delivery date.
Local Pickup (NYC Only)
We offer free local pickup in NYC. Choose "Local Pickup" at checkout and we’ll email you pickup details once your order is ready.
If you have any questions about shipping or your order status, please contact us at:
📧 soakartstudo@gmail.com
📞 3214405182